Skip to content
Ad Fraud Calculator Calculate Your Loss
Have Questions? 888-337-0641
 
hexagon background motif image
hexagon background motif image
Lead Generation

Avoid bad leads with Anura’s fraud solution.

Anura’s fraud solution detects fraudulent activity in real-time to block the source behind general invalid traffic (GIVT) and sophisticated invalid traffic (SIVT) before you reach out to fake leads and waste money or rack up TCPA fines.

 
Lead Generation Illustration
 

What is Lead Generation Fraud?

Lead generation fraud drives invalid traffic (IVT) to websites. Bots, malware, and human fraud farms are used to fill out forms using real information or outdated information to bypass detection.

The Cost of Lead Fraud

$1 in every $4 spent on leads is lost to fraud.

Speak with an expert to learn how to stop that loss.

Get Started

Impact of Lead Generation Fraud

Lead Generation Fraud Can Have a Disastrous Impact on Your Business.

Among the potential threats are:

Wasted Resources icon

Wasted Marketing Dollars

Fraudulent leads undermine the effectiveness of marketing campaigns, resulting in a failure to achieve desired results and a lack of return on investment. These leads contribute to inflated metrics and misleading performance data, ultimately wasting valuable resources and exacerbating the negative impact on the marketing budget.

wasted call center icon

Wasted Call Center Resources

Wasting call center resources on attempting to contact bad leads, including wrong numbers, disconnected numbers, stale leads, bad information, and confused customers, can result in significant time and monetary losses while yielding minimal or no productive outcomes.

shopping tag icon

Tarnishes Brand Reputation

Contacting individuals who never provided their information can have a swift and detrimental impact on your brand reputation. This practice can quickly tarnish your brand's image and credibility among customers and potential clients.

violations and fines icon

TCPA Violations and Fines

Using fake leads can lead to TCPA violations and substantial fines, as these leads may contain personal information of individuals who never gave consent to be contacted. Businesses can face penalties ranging from $500 to $1,500 per incident, regardless of whether they were aware of the violation prior to making the call.

decreased morale icon

Decrease Company Morale

Persistent negative outcomes from contacting unproductive leads can significantly impact company morale. Sales staff experience heightened frustration, demoralization, and increased stress due to not meeting quotas, dealing with angry leads, fear of contacting new leads, and a negative attitude towards leads with perceived low conversion value. These factors collectively contribute to a decline in employee confidence and overall team morale.

missed target icon

Missed Opportunities

Chasing after bad leads wastes your sales team’s time, letting genuine leads from your campaigns grow cold. This could lead to potential customers choosing a competitor’s product before your team has time to reach out, thus costing you sales.

Don't let your business suffer from lead generation fraud.

Click below to schedule a 15-day free trial and take the first step toward secure and efficient lead generation.

Schedule Your Free Trial Now

White Paper

Cost of Lead Generation Fraud

Download PDF

Lead Generation Fraud White Paper
SIGNS OF LEAD GEN FRAUD

Signs of Lead Generation Fraud

Lead generation fraud can manifest in various ways.
Here are several signs that you may be a victim of lead generation fraud:

Hard to Reach or Confused Customers

Genuine leads typically display interest and readily engage with businesses they have shown interest in. If customers claim they never filled out a form or exhibit a lack of familiarity with your brand, it could be an indication of lead generation fraud.

Low Conversion Rates

If you notice unusually low conversion rates despite a high volume of leads, it might be a sign of fraudulent practices. Legitimate leads typically show a good degree of interest and have a higher chance of converting.

Poor Quality Leads

Fraudulent leads have irrelevant or inconsistent information. If leads fail to meet your qualification criteria or show a pattern of inaccurate data (wrong number, bad email) or incomplete data, you might be dealing with fraud.

Quick, Abnormal Surge in Leads

Sudden influx of leads not aligned with marketing activities could be a red flag for fraudulent activity.

Negative Feedback

Repeated complaints from the sales team about lead quality may indicate lead generation fraud.

Same Geographic Area or Industry Leads

Suspiciously high concentrations of leads from the same region or industry could indicate potential fraud.

Identify the signs and take control.

Book Your Consultation Now

Lead Generation Fraud eBook

 

eBook

Lead Generation Fraud 101

Download PDF

HOW TO PROTECT

Protect Your Business with Anura's Advanced Fraudulent Lead Solution.

At Anura, we understand the challenges you face. That’s why we’ve developed an advanced solution designed to combat fraudulent leads and protect your business on multiple fronts.

protect dollars icon

Protect Your Marketing Dollars

Anura’s fraud solution weeds out the fraudulent leads, ensuring that your marketing dollars aren't wasted. This reduces inflated metrics and misleading performance data, thus optimizing your marketing budget.

save call center icon

Save Your Call Center Resources

With Anura, you can allocate your call center resources effectively. Our solution identifies and removes bad leads from your funnel, enabling your call center staff to focus on potential customers who are genuinely interested in your product or service.

protected brand reputation icon

Safeguard Your Brand Reputation

By eliminating fraudulent leads, Anura helps you contact only those individuals who have provided their genuine information. This practice preserves your brand image and enhances your credibility among your customers and potential clients.

violation shield icon

Avoid TCPA Violations and Fines

Anura’s system ensures that the leads you contact are real. This lowers the risk of violations and subsequent fines, thereby protecting your business from unnecessary legal complications.

company morale icon

Enhance Company Morale

With Anura, your sales staff can focus on productive leads, thus reducing their frustration and stress levels. This contributes to a healthy work environment, boosting employee confidence and team morale.

lightbulb icon

Capture Genuine Opportunities

Anura ensures you never miss a genuine opportunity again. By filtering out bad leads, our solution gives your sales team more time to engage with legitimate prospects, turning leads into valuable customers.

Embrace the power of Anura – your essential solution against fraudulent leads

Case Study
"Picture Anura and other ad fraud solutions like a Venn Diagram. There is a section that overlaps that both Anura and other solutions catch, but then there is the other area. We find that the Anura system catches a lot of stuff the others didn't, and overall, paints a better picture of what is actually happening."

- Apollo's Compliance Team

Download Case Study

Anura provides optimal protection for lead buyers, sellers, and aggregators alike.

Lead Generation Venn Diagram

 

Lead Sellers

Navigating the Impact of Lead Generation Fraud on Lead Sellers

Lead generation fraud can also have a significant impact on lead sellers. Fraudsters can damage the reputation of lead sellers by creating fake leads and passing them off as legitimate. This can make it difficult for legitimate lead sellers to find customers.

quality leads icon

Quality of Leads

One of the core battles for lead sellers is upholding the quality of their leads. Businesses buying leads expect them to be of high quality, meaning they should represent potential customers who are genuinely interested in the products or services being offered.

shield check icon

Compliance and Consent

For a lead to be legally and ethically viable, clear and concise consent is paramount. Fraudulent leads, by their very definition, lack this consent, thus posing a significant compliance issue. A serious dilemma that every lead seller must vigilantly navigate.

lock shield icon

Data Privacy Regulations

Lead sellers also face the complex web of data privacy regulations, which vary greatly across countries. Violating these regulations, often inadvertently due to fraudulent leads, can result in substantial penalties.

Owned & Operated Owned and operated lead generation refers to businesses that generate their leads in-house, rather than purchasing them from third-party sellers or aggregators. These businesses create and manage their lead generation campaigns, which allows them to maintain full control over the quality and targeting of their leads. By investing in their lead generation strategies, owned and operated businesses can ensure they are collecting leads that are most relevant to their products or services.

There are several concerns regarding owned and operated sites and lead generation fraud. These include:

Lead quality

Fraudsters can create fake leads that are not qualified or interested in the products or services being offered. This can waste a company's time and resources, and it can also damage their reputation.

TCPA violations

Fraudsters can use owned and operated sites to generate leads that are not compliant with the Telephone Consumer Protection Act (TCPA). This can result in fines and penalties for the company.

Data security

Fraudsters can use owned and operated sites to collect personal information from leads. This information can then be used for identity theft or other crimes.

Brand reputation

If a company is associated with lead generation fraud, it can damage their brand reputation. This can make it difficult to attract new customers and partners.

Join us in our commitment to promoting transparency, integrity, and quality in the lead-selling industry.

Become an exclusive lead seller with Anura

QuinStreet logo
Case Study
See how Anura’s real-time fraud detection helped increase QuinStreet’s conversions without increasing its budget.

- Dennis Evanson

Download Case Study

Lead Buyers

Navigating the Impact of Lead Generation Fraud on Lead Buyers.

Fraudulent leads can significantly impair your sales process, consuming valuable time and resources of your sales team. With your team preoccupied chasing counterfeit leads, the attention towards pursuing qualified leads diminishes, thus impacting overall sales efficiency. For maintaining optimal sales performance, it's crucial to identify and weed out these detrimental fake leads.

Lead Source Verification and Compliance

In a world brimming with myriad data privacy regulations like GDPR and CCPA, ensuring compliance becomes critical. The responsibility lies with you to ascertain leads come from reliable, ethical sources, thereby protecting your company's reputation, and avoiding legal complications.

Wasted Resources

Fraudulent leads result in wasted resources as the buyer invests time, effort, and money into pursuing leads that have no potential for conversion. This includes expenses related to marketing campaigns, lead nurturing activities, and sales efforts.

Diminished ROI

The return on investment (ROI) of lead generation campaigns can be negatively impacted by fraud. If a significant portion of the purchased leads turn out to be fraudulent, the overall conversion rate decreases, reducing the ROI and profitability of the campaign.

Increased Acquisition Costs

Fraudulent leads often require additional vetting and verification processes to identify genuine prospects. This adds to the cost of lead acquisition, as companies may need to invest in advanced fraud detection tools, employ dedicated staff, or outsource verification services.

Reputation Damage

Buying fraudulent leads can harm a company's reputation. If the leads are found to be fake or of poor quality, it can damage trust and credibility with customers and partners. Negative reviews or word-of-mouth can discourage potential customers from engaging with the company, leading to further financial losses.

Lead buyers are the last line of defense against fraud. Contact us today to secure your position as a responsible lead buyer.

Smart Financial logo
Case Study
"We have found Anura to be an indispensable tool in our insurance lead generation business. The support team has been nothing short of fantastic to work with, always ready and willing to assist."

- Brittany Wheeler, Smart Financial

Download Case Study

What is Ping Post?

Ping post is a lead distribution technology that allows lead sellers to send a partial lead (usually non-sensitive information) to multiple lead buyers in real-time. The buyers can then evaluate the lead and decide if they want to purchase it based on their criteria. If interested, the buyer submits a bid, and the lead seller can then choose the highest bidder or other factors to sell the lead. This process ensures that lead sellers can maximize their revenue while buyers get leads that fit their criteria.

LEAD AGGREGATORS

How Lead Generation Fraud Impacts Lead Aggregators (Lead Flippers)

As lead aggregators strive to connect businesses with high-quality leads, they rely on trustworthy sources and genuine data to ensure the success of their clients' campaigns. Unfortunately, lead generation fraud poses a significant threat to their operations and reputation. Let's explore the consequences that lead aggregators face when confronted with lead generation fraud:

wasted dollars icon

Wasted Resources

Lead aggregators invest substantial time, effort, and resources in acquiring leads. However, when fraudulent leads infiltrate their system, valuable resources are wasted on unproductive and fake leads. This drains the profitability of their campaigns and diminishes their ability to deliver genuine results.

damaged reputation icon

Damaged Reputation

Trust is the foundation of any successful lead aggregation business. Lead generation fraud tarnishes the reputation of lead aggregators as clients receive poor-quality leads or realize that they have fallen victim to fraudulent practices. The negative impact on reputation can lead to client loss, decreased referrals, and long-term damage to the brand image.

data quality icon

Data Quality

Ensuring the quality of leads is crucial for lead aggregators. If leads are aged Are aged leads fraudulent?Aged leads are not fraudulent, but they may not be as valuable as fresh leads. Aged leads are contacts that have been generated or acquired by a business but have not been contacted or engaged with for a period, usually several months or longer. Plus, when you buy aged leads, you may not have consent to contact them, which can lead to TCPA issues. recycled, inaccurate, or irrelevant, it devalues the entire service. Quality assurance methods and data verification techniques must be constantly improved and updated to maintain reliable leads.

data privacy regulations icon

Data Privacy Regulations

With the increasing emphasis on data privacy and legal regulations non-compliance can result in severe penalties, posing a challenge for lead aggregators who must stay abreast of these evolving rules. Lead Aggregators must provide proof of consent before resale.

Remember, the key to thriving as a lead aggregator is building trust, delivering quality leads, and providing exceptional value to your clients. Don't let lead generation fraud sabotage your success as a lead aggregator.

Take action today to safeguard your business against this pervasive threat

Why is TCPA Compliance Crucial for Lead Generation?

The lead generation industry is faced with a serious issue - the prevalence of counterfeit leads. These deceptive practices involve fraudsters exploiting genuine personal details to fabricate leads or registrations.

Even though the information may seem valid, the origin of it is not. Marketers operating on a performance basis might be under the impression they've procured a new promising lead. However, if this data wasn't provided directly by the user, reaching out to this lead may result in a breach of TCPA regulations.

Learn more about identifying fraudulent leads and mitigating TCPA risks 

Frequently Asked Questions

Explore our FAQs to answer many common questions about Anura.

What is lead generation fraud?

Lead generation fraud refers to the creation and sale of fictitious or unqualified leads under the guise of legitimate leads typically using bots, malware, or human fraud farms. It involves deceptive practices that negatively affect both businesses and consumers.

How does lead generation fraud work?

There are many ways that your advertising could be affected by those seeking to commit fraud. So what are some of the most common types of fraudulent activity to keep an eye out for?

When it comes to lead generation fraud, fraudsters can use stolen personal data to fill out forms. Another tactic is to purchase aged leads and recycle them as new leads.

Bot traffic is another way fraudsters attack the lead generation process of companies. These small pieces of computer software crawl the internet to find forms on landing pages that can be filled out to create fraudulent leads. These programs then use stolen information, aged lead data, or completely fake data that looks real to fill out the form and submit it as a real visitor would.

How can you prevent lead generation fraud?

Finding the right ad fraud solution for your lead generation campaign starts with a focus on data. Anura provides a solution that empowers marketers with a user-friendly experience that works. By analyzing the visitor data of your traffic and lead sources, you'll be able to identify fraud in real time so you can deal with it in real-time. You’ll know if the lead is fraudulent before the visitor even finishes filling the form out.

We offer a detailed analytics dashboard with the ability to drill down and pinpoint exactly where fraud originates. Contact us to get started today.

Who is most susceptible to lead generation fraud?

Businesses that are heavily dependent on online marketing campaigns and advertising strategies are the most susceptible to lead generation fraud. This typically includes industries like finance, insurance, real estate, and education, which rely heavily on lead generation for customer acquisition.

What are the consequences of lead generation fraud?

There are numerous negative consequences of lead generation fraud. Brand reputation damage is a serious consequence, but there are rippling financial effects as well. From the lead generation company to the businesses buying leads to the sales team that's calling the leads, many layers of people are negatively impacted by lead fraud. Here are the four main ways this type of ad fraud hurts companies.

Brand reputation

If a lot of people are being called who never asked to be contacted by your company, your brand reputation suffers. These people will ask themselves where and how you’re getting their contact information, damaging the image of your company.

Lower contact rates that waste call center resources

Fraudulent lead information can also cause your contact rates to take a dive. When people aren’t expecting a call about your services, they either don’t answer or take a long time to respond. Once your salespeople finally hear back, it’s a no. This wastes precious call center resources that could be spent on leads that convert.

Wasted marketing resources from a higher cost per lead

Lower conversion rates are another consequence of lead generation fraud. If you've noticed a sudden decline in your conversion rates, you might want to look into whether or not fraud is the root cause. Lead generation fraud increases your cost per lead and ultimately your cost per acquisition because your percentage of leads that don’t convert goes up. This wastes your marketing resources.

Being fined for TCPA Violations

Another major consequence of lead generation fraud is being hit with TCPA violations and potential fines. People take the Do Not Call list very seriously, creating a high potential for your company getting in trouble when the leads you call never provided their information. This is a leading reason why blocking leads filled with stolen personal information is so important.

How do you identify fraudulent leads before I call them?

Fraudulent leads can be identified through several means such as inconsistencies in the information provided, data that matches known fraudulent data points, or behaviors that indicate non-human interactions (like rapid-fire form completions). Also, if the person on the lead claims they didn’t fill out the form or they are hard to reach, is another way to identify possible fraudulent leads.

How do you integrate your software to eliminate fraudulent leads?

Our software integrates as easy as deploying a JavaScript tag on your site. This can be done in minutes using Google Tag Manager without the need for development resources. While our software is very flexible, more intricate integrations would require some minor development resources.

How big of a problem is lead fraud?

Lead fraud is a significant problem. On average, 1 in every 4 leads is fraudulent. It not only wastes marketing resources, it also wastes call center resources, generates brand reputation issues and creates TCPA violations.

How does lead generation fraud occur?

Lead generation fraud occurs when bad actors use bots or human fraud farms to visit a landing page uses invalid, fake, stolen or aged information to fill out a form with the intent of making money directly or indirectly.

What are the common signs of lead generation fraud?

Common signs of lead generation fraud is when the person is either unreachable, or denies completing a form. Additionally, inconsistencies in the provided information, instances of stolen or outdated lead data, as well as entirely fabricated data are other frequent signs of potential fraud.

How can lead generation fraud impact businesses?

Lead generation fraud can impact businesses in several ways: it wastes marketing resources, tarnishes brand reputation, wastes call center resources, creates TCPA violations, and destroys employee morale.

What are the consequences of participating in lead generation fraud?

Participating in lead generation fraud has significant consequences for individuals and businesses. It can result in lower ROI for marketing campaigns, increased TCPA risks, wasted staff resources, and damage to brand reputation. Generating fraudulent leads not only wastes valuable resources but also puts businesses at legal and regulatory risk. Moreover, it erodes customer trust, leading to a decline in customer acquisition and damaging industry relationships. Therefore, it is crucial to prioritize ethical lead generation methods and use the available technologies to reduce lead generation fraud to avoid these consequences and maintain a positive brand image.

How can I detect and prevent lead generation fraud?

The most proactive way to detect and prevent lead generation fraud is to use a Media Rating Council (MRC) or Trustworthy Accountability Group (TAG) Certified, performance-based ad fraud solution using a Sophisticated Invalid Traffic (SIVT) filter.

What should I do if I suspect lead generation fraud?

If you suspect lead generation fraud, there are a few steps you can take. First, consider signing up with a performance-based ad fraud solution, like Anura, that is certified by organizations like the Media Rating Council (MRC) or the Trustworthy Accountability Group (TAG). These certifications ensure that the solution adheres to industry standards and best practices. Next, run a test with one of these solutions to confirm your suspicion. If your suspicions are confirmed, it is crucial to deploy a fraud solution that can help eliminate these types of leads in the future. This will help protect your business from wasting resources on fake or low-quality leads and maintain the integrity of your lead generation efforts.

What role does technology play in identifying and preventing lead generation fraud?

Technology plays a crucial role in identifying and preventing lead generation fraud by enabling proactive measures to detect and mitigate potential issues before they occur. Using advanced algorithms, machine learning, and artificial intelligence, technology, like Anura, can analyze various data points and patterns to identify suspicious behaviors and red flags that will indicate fraudulent activity. By implementing robust fraud detection systems, businesses can automatically screen and filter visitors before allowing them to fill in their forms. This proactive approach minimizes the risk of issues that may arise after a form is filled out and submitted, such as fraudulent information, invalid leads, or malicious intent, thereby safeguarding businesses and optimizing the efficiency of lead generation processes.

How can I prevent lead generation fraud?

Finding the right ad fraud solution for your lead generation campaigns starts with a focus on data. Anura provides a solution that empowers marketers with a user-friendly experience that works. By analyzing the visitor data of your traffic and lead sources, you'll be able to identify fraud in real time so you can deal with it in real-time. You’ll know if the lead is fraudulent before the visitor starts filling the form out.

How can I educate my team or employees about lead generation fraud prevention?

To educate your team or employees about lead generation fraud prevention, it is important to create awareness about the potential risks and provide them with effective strategies and tools. Start by emphasizing the significance of lead generation fraud and its impact on the business. Explain how fraudsters may generate leads through deceptive means, such as falsifying information or using advanced bots and human fraud farms. Teach your team to verify leads by implementing a process where they ask callers if they recently filled out a form and check the timing. If a lead was not generated on the same day, it indicates potential fraud or recycling aged leads. Introduce them to solutions like Anura, which can help detect and prevent fraudulent leads. Train your team on how to use such tools effectively, ensuring they understand the signs of fraudulent activities and how to report and handle them appropriately. By equipping your team with knowledge and tools, you can significantly reduce the occurrence of lead generation fraud.

One great resource you can use for training is our Lead Generation Fraud 101.

Are there any industry standards or certifications for ad fraud detection companies to ensure the solution is legitimate?

Several years ago, the Media Rating Council (MRC) set industry standards for fraud detection companies and continues to update those standards each quarter. Both MRC and Trustworthy Accountability Group (TAG) can certify that a given fraud solution is following those standards through third-party audits.

Do you have any case studies for lead generation companies?

Absolutely! Anura has a wide range of case studies specifically focused on lead generation companies, showcasing our unrivaled accuracy, thoroughness, and advanced analytics. You can explore our comprehensive collection of case studies here to see how Anura has revolutionized lead generation strategies and generated exceptional results for our clients.

Are there any resources or organizations dedicated to raising awareness about lead generation fraud?

We offer a range of resources for raising awareness about lead generation fraud, including our weekly blog, eBooks, Whitepapers, and monthly webinars. Other organizations, such as the MRC and TAG, also provide valuable resources.

If you didn’t find the answer you need, click here to reach out to one of our ad fraud experts

Explore our Blog

6 min read

5 Ad Fraud Threats That Will Kill Your Business in 2024

There’s more than an extra day to look forward to in 2024: new episodes of our favorite shows, a total solar eclipse,...

5 min read

How to Spot Fake Leads

It’s no secret that the lead generation industry will face new challenges this year. Whether your business is...

6 min read

The Day of the Dead for Lead Generation

Will November bring with it the day of the dead for lead gen? The Federal Trade Commission has had its eye on the lead...

5 min read

Better Leads? Less Compliance Issues? Start with Ad Fraud Detection.

If you use calls, texts, or messaging in your lead generation efforts—and who doesn’t—you’re likely attending...

5 min read

Wildfires, Hurricanes, Bad Leads...Oh My!

The insurance industry has been hit hard lately. And unlike Dorothy in Oz, they can’t click their ruby red slippers to...

5 min read

Is Your Lead Gen Failing? Find the Right Ad Fraud Partner To Help

Newsflash: Lead generation isn’t easy. Whether you’re running marketing campaigns to generate leads for your own...

See All Blogs